Cancellation Policy

Deposit Policy

A 25% non-refundable deposit is required to secure your booking.

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Refund Policy

No monetary refunds are provided.

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Final Inspection

All cleanings must be inspected before our team leaves the premises. We do not offer re-cleaning services. By booking with us, you agree to these terms and conditions.

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Cancellation Policy

If you need to cancel a scheduled cleaning appointment, please provide at least seventy-two (72) hours' notice. Notice can be given via email, SMS (text), or phone. If leaving a voicemail, please state that you are canceling the cleaning.

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• If services are canceled within 24 hours of the appointment, you will be invoiced for 50% of the canceled cleaning.

• If you cancel on the same day as the scheduled cleaning, you will be invoiced or charged 100% of the canceled cleaning.

• If our team is unable to access your home upon arrival or is turned away at the gate or door, you will be invoiced 100% for the canceled cleaning.

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We understand that unexpected delays can occur, necessitating schedule adjustments. If you need to cancel your appointment, we respectfully request at least seventy-two (72) hours' notice. Any cancellation or reschedule made within 24 hours will result in a cancellation fee.

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We are always happy to accommodate rescheduled appointments, subject to availability.